A.decreases the amount of flows
B.collects information about callers to agents
C.creates a framework for CRS Server status reporting
D.decreases latency through increased bandwidth on CRS Server
E.provides more efficient management of flows that are called by multiple other flows
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你可能感興趣的試題
A.WrapUp Time
B.Service Level
C.Overflow CSQ
D.Agent Name
E.Automatic Work
F.CRS Application
A.Common Service Queue
B.Competency Service Queue
C.Common Skill Queue
D.Contact Skill Queue
E.Contact Service Queue
F.Competency Skill Queue
A.resources
B.Skill Groups
C.competence levels
D.Resource Groups
A.Create Resource Groups
B.Create Skills
C.Assign Resource Groups and Skills to Agents
D.Create Contact Service Queues
E.Provision Remote Monitoring
F.Provision Agent-based Routing
A.15
B.20
C.25
D.30
E.40
F.50
最新試題
How many skills may an agent have?（）
How many CallManager clusters can an IPCC Express cluster with High Availability communicate with? （）
When will a skills-based CSQ that requires a skill competency of four (4) select an IPCC Express agent? （）
An agent is logged in but does not appear in the Cisco Supervisor Desktop. What is a possible root cause?（）
Which three of the following are licensed Cisco CRS 4.0 software products?（）
Which tool or interface is used to configure debug parameters for log files?（）
What two things happen when the CRS Publisher Database on an HRDB expansion server fails?（）
When installing the CRS software on two or more nodes in the same cluster, how do you know it is safe to start installing the next node? （）
Which three of the following are valid CRS deployment scenarios? （）
What formula do you use to compute the number of IVR ports?（）