A.Erlang B
B.Erlang C
C.AHT * BHCA
D.VG ports + CTI ports
您可能感興趣的試卷
你可能感興趣的試題
A.The workflow has ASR steps in it.
B.The contact is on an ASR Dialogue Group channel.
C.The contact is on a JTAPI Call Control Group channel.
D.The contact is on a Cisco Media Dialogue Group channel.
A.All call processing immediately begins using the CRS Subscriber Database.
B.Calls in queue are dropped.
C.Agent calls are dropped.
D.Agents are automatically logged out.
E.CRS configuration changes are blocked until the CRS Publisher Database is restored and synchronized with the CRS Subscriber Database.
F.Configuration changes are buffered until the CRS Publisher Database is restored.
A.The agent is logged in and is on the phone.
B.The agent is logged in but is not on the phone.
C.The supervisor is a participant in a phone call.
D.The supervisor is not a participant in a phone call.
E.The supervisor has barged in.
A.publisher
B.CTI Manager
C.CallManager
D.CRS Server
A.Select Start from the Debug pulldown, then call the trigger.
B.Select Step Over from the Debug pulldown, then call the trigger.
C.Call the trigger, and when the workflow answers, select Start from the Debug pulldown.
D.Select Reactive Application, then call the trigger and press F10 to step through the workflow
最新試題
Which interface is used to configure debug parameters for log files?（）
An IPCC Express deployment requires support for 20 concurrently logged-in agents. The agents aresplit across two remote sites, and the High Availability CRS Engine, Database Server, VoIP Monitoring, and Recording server processes run at a central data center. The agents will be using CAD with 7960 phones and end-point monitoring. Very little recording and silent monitoring will be performed, and no historical reporting will be done during call center open hours. Assume the minimum number of servers is desired. How many IPCC Express hardware servers would be required for this IPCC Express deployment?（）
You have just successfully added a JTAPI trigger in CRS Administration. Which two items are automatically configured on your CallManager?（）
What is the maximum number of CTI ports for an IPCC Expess Standard deployment? （）
How does the Extended Get Digit String step differ from the Get Digit String? （）
How does the CRS Server know that it has received an ASR-enabled contact? （）
What level of control does a subflow have on the overall contact?（）
What happens when the CRS Engine fails in a High-Availability CRS deployment? （）
In a CRS cluster with Standby Servers, which of the following statements are true? （）
How many CallManager clusters can an IPCC Express cluster with High Availability communicate with? （）