A.Create Resource Groups
B.Create Skills
C.Assign Resource Groups and Skills to Agents
D.Create Contact Service Queues
E.Provision Remote Monitoring
F.Provision Agent-based Routing
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A.15
B.20
C.25
D.30
E.40
F.50
A.15
B.20
C.25
D.30
E.40
F.50
A.LDAP
B.HTTP
C.AXL
D.JTAPI
A.If no From field is specified with an address in the Send E-mail step, it will use the default.
B.All Send E-mail steps are automatically sent as a Blind cc: to the default.
C.Alarms that are generated by the CRS Server are automatically sent to it.
D.If no e-mail contact is specified in the Create E-mail step, the default is used.
A.ICD
B.CMT
C.JTAPI
D.Application
最新試題
Which setup procedure begins on the Cisco CRS server immediately after Cisco CRS 4.5 is completely installed?（）
The JTAPI provider is the IP address of the（）.
An agent is logged in but does not appear in the Cisco Supervisor Desktop. What is a possible root cause?（）
What can help expose problems with script logic or validity by simulating the execution of a script?（）
Which three of the following are valid CRS deployment scenarios? （）
Which tool or interface is used to configure debug parameters for log files?（）
Which of the following four CRS components must be active on a Historical Reporting Database (HRDB) and Call Recording expansion server?（）
What two situations prevent the supervisor from silently monitoring the phone conversation of an agent in IPCC Express Enhanced?（）
Which of the following CRS upgrades are allowed?（）
What happens when the CRS Engine fails in a High-Availability CRS deployment? （）