You have just successfully added a JTAPI trigger in CRS Administration. Which two items are automatically configured on your CallManager?（）

The JTAPI provider is the IP address of the（）.

An IPCC Express deployment requires support for 20 concurrently logged-in agents. The agents aresplit across two remote sites, and the High Availability CRS Engine, Database Server, VoIP Monitoring, and Recording server processes run at a central data center. The agents will be using CAD with 7960 phones and end-point monitoring. Very little recording and silent monitoring will be performed, and no historical reporting will be done during call center open hours. Assume the minimum number of servers is desired. How many IPCC Express hardware servers would be required for this IPCC Express deployment?（）

What is the maximum number of CTI ports for an IPCC Expess Standard deployment? （）

Which of the following CRS upgrades are allowed?（）

What is the maximum amount of Cisco Agent Desktop downtime after a failover when using highavailability in Cisco Unified Contact Center Express 4.0?（）

How many CallManager clusters can an IPCC Express cluster with High Availability communicate with? （）

Which of the following four CRS components must be active on a Historical Reporting Database (HRDB) and Call Recording expansion server?（）

Which setup procedure begins on the Cisco CRS server immediately after Cisco CRS 4.5 is completely installed?（）

Which Cisco Unified Contact Center Express 4.5 platform set supports the embedded internet browser in the Cisco Agent Desktop? （）