多項(xiàng)選擇題Which three Cisco CRS upgrade paths are supported? ()

A.Cisco CRS 2.2 to Cisco CRS 3.5  
B.Cisco CRS 2.2 to Cisco CRS 4.0  
C.Cisco CRS 3.1 to Cisco CRS 4.0  
D.Cisco CRS 3.5 to Cisco CRS 4.0  
E.Cisco CRS 4.0 to Cisco CRS 3.0  
F.Cisco CRS 4.0 to Cisco CRS 4.5


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1.多項(xiàng)選擇題Which three components are installed from the Cisco CRS Installer media?()

A.iPlanet Web Server  
B.Cisco CRS Engine  
C.Cisco IP Telephony Windows 2000 Server OS  
D.Cisco Unified CallManager  
E.Cisco Recording  
F.MS SQL Server 

3.單項(xiàng)選擇題Which is a valid Cisco CRS 4.0 deployment scenario? ()

A.redundant Cisco CRS Engines and a simplex database server  
B.redundant Cisco CRS Engines with five simplex VoIP monitoring servers  
C.redundant Cisco CRS Engines and databases running on two different nodes outside of the Cisco CRS cluster  
D.redundant Cisco CRS Engines and databases with two VoIP monitoring servers and three recording servers

4.單項(xiàng)選擇題Where are CTI route points added or configured for Cisco Unified Contact Center Express? ()

A.Cisco Unified CallManager Device Configuration
B.Cisco Unified Contact Center Express Directory Management  
C.Cisco Supervisor Desktop  
D.Cisco CRS Administration, JTAPI Trigger Creation  
E.Cisco Unified Contact Center Express Media Subsystem 

5.單項(xiàng)選擇題In a high-availability deployment, when the Cisco CRS Administrator adds a JTAPI Call Control Group with 100 CTI ports, how many device records will be added to the Cisco Unified CallManager database?()

A.CTI Ports are not added by the creation of a Call Control Group.  
B.CTI ports are no longer required to be added to the Cisco Unified CallManager database.  
C.100 devices will be added to the Cisco Unified CallManager database.  
D.200 devices will be added to the Cisco Unified CallManager database.  
E.It depends upon how many port groups these ports will be split into.  
F.It depends upon the number of server nodes within the Cisco Unified CallManager cluster.

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An IPCC Express deployment requires support for 20 concurrently logged-in agents. The agents aresplit across two remote sites, and the High Availability CRS Engine, Database Server, VoIP Monitoring, and Recording server processes run at a central data center. The agents will be using CAD with 7960 phones and end-point monitoring. Very little recording and silent monitoring will be performed, and no historical reporting will be done during call center open hours. Assume the minimum number of servers is desired. How many IPCC Express hardware servers would be required for this IPCC Express deployment?()

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