A.The agent is logged in and is on the phone.
B.The agent is logged in but is not on the phone.
C.The supervisor is a participant in a phone call.
D.The supervisor is not a participant in a phone call.
E.The supervisor has barged in.
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A.publisher
B.CTI Manager
C.CallManager
D.CRS Server
A.Select Start from the Debug pulldown, then call the trigger.
B.Select Step Over from the Debug pulldown, then call the trigger.
C.Call the trigger, and when the workflow answers, select Start from the Debug pulldown.
D.Select Reactive Application, then call the trigger and press F10 to step through the workflow
A.The agent is not in the team currently being viewed by the supervisor.
B.The agent is not ready.
C.The agent is not on a call.
D.The agent is in Work State.
A.Administration Guide
B.Release Notes
C.Software Center
D.Application Administration
E.Compatibility Matrices
F.patch availability
A.Alarm and Trace Configuration
B.debug session
C.script validation
D.script refresh
最新試題
Which of the following CRS upgrades are allowed?（）
Which of the following is not a CRS Telephony or Media Subsystem?（）
What happens when the CRS Engine fails in a High-Availability CRS deployment? （）
Which three of the following are licensed Cisco CRS 4.0 software products?（）
What two things happen when the CRS Publisher Database on an HRDB expansion server fails?（）
What level of control does a subflow have on the overall contact?（）
When you access the Cisco CRS Administration page for the first time in a cluster, the system automatically initiates the cluster setup procedure. You perform this procedure one time for a cluster. Whatdo you accomplish in this procedure?（）
Which setup procedure begins on the Cisco CRS server immediately after Cisco CRS 4.5 is completely installed?（）
When will a skills-based CSQ that requires a skill competency of four (4) select an IPCC Express agent? （）
An agent is logged in but does not appear in the Cisco Supervisor Desktop. What is a possible root cause?（）