A.ICM steps
B.e-mail steps
C.media steps
D.database steps
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A.CTI port
B.CTI Route Point
C.agent skills
D.JTAPI user
E.CRS prompt language
F.ASR provider
A.provider
B.CTI ports
C.call control groups
D.CMT Dialog Control Group
E.trigger
F.RM provider
A.Application Management to load applications
B.JTAPI Subsystem with the JTAPI Call Control Group
C.Database Subsystem communication with LDAP Directory
D.JTAPI Subsystem with the JTAPI provider
A.JTAPI
B.Cisco Media Termination (CMT)
C.MRCP ASR
D.MRCP TTS
A.Publisher Activation page
B.Component Activation page
C.Cluster Setup page
D.Server Setup page
最新試題
An agent is logged in but does not appear in the Cisco Supervisor Desktop. What is a possible root cause?（）
You have just successfully added a JTAPI trigger in CRS Administration. Which two items are automatically configured on your CallManager?（）
What two situations prevent the supervisor from silently monitoring the phone conversation of an agent in IPCC Express Enhanced?（）
Which setup procedure begins on the Cisco CRS server immediately after Cisco CRS 4.5 is completely installed?（）
Which Cisco Unified Contact Center Express 4.5 platform set supports the embedded internet browser in the Cisco Agent Desktop? （）
How does the CRS Server know that it has received an ASR-enabled contact? （）
The JTAPI provider is the IP address of the（）.
What can help expose problems with script logic or validity by simulating the execution of a script?（）
An IPCC Express deployment requires support for 20 concurrently logged-in agents. The agents aresplit across two remote sites, and the High Availability CRS Engine, Database Server, VoIP Monitoring, and Recording server processes run at a central data center. The agents will be using CAD with 7960 phones and end-point monitoring. Very little recording and silent monitoring will be performed, and no historical reporting will be done during call center open hours. Assume the minimum number of servers is desired. How many IPCC Express hardware servers would be required for this IPCC Express deployment?（）
How do you debug an application with an Accept step?（）