單項選擇題話務(wù)員請對方稍候的用語，不恰當(dāng)?shù)倪x項是（）。
A.Just a moment，please.
B.Would you hold the line，please？
C.Let’s keep in touch，please.
D.Don’t hang up，please.
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1.單項選擇題I’m afraid I didn’t（）that. Could you say that again，please？
A.understand
B.listen
C.look
D.hear
2.單項選擇題Can you（）me well? We have a poor connection.
A.understand
B.listen
C.know
D.hear
