（）is the Internet commerce designed for direct communications and commercial relationship between a firmand its end customer.

Freight forwarders purchase long distance service from（）carriers.

Containerization Call speed up the logistics process，such as（）.

Insurance is very important to logistics because of the potential hazards and dangers in the process,such as（）.

（）links the entire logistics process with customer.

Storage creates the（）value in logistics.

（）is the process to handle returned goods,recycle useful materials and dispose waste goods.

Forklift truck is very convenient equipment for（）.

Logistics information refers to general logistics（）and documentation.

（） is software to manage the relationship and communication between customers and suppliers.